How much does an eye examination cost?

A comprehensive eye examination and eye health check is $109. This includes a full assessment of your vision and eye health, retinal photography and an OCT scan.

We offer a 10% discount for Health Care Card and Pensioner Concession Card holders.

Where eligible for a Medicare rebate, we can process your claim at the time of your appointment, with the rebate paid directly to your nominated account. The amount you receive will depend on your Medicare eligibility.

Can I use my private health insurance?

Yes. We accept all major Australian health funds and offer HICAPS claiming in-store, allowing eligible rebates to be processed on the spot so you only need to pay the remaining gap.

Do you bulk bill?

We do not bulk bill new patients.

For existing patients who hold a valid Health Care Card or Pensioner Concession Card, eligible eye care services may be bulk billed.

Do I need a referral from my GP?

No. You do not need a GP referral to make an appointment with our optometrists.

How long will it take to get my glasses?

With our on-site optical laboratory, selected basic prescriptions can be made on the same day.

More complex lenses, including progressive, bifocal, transition and thinner lens options, generally take approximately 2–10 working days. As every prescription and frame combination is different, some orders may take longer. Our optical team will discuss the expected timeframe with you when you order your glasses.

I'm on holiday and have forgotten my contact lenses. Can you help?

Yes! We stock a selection of daily disposable contact lenses that may be available for same-day dispensing.

We require a valid contact lens prescription. If you don't have a copy with you, you can contact your optometrist and ask them to forward it to us.

If your contact lens prescription is more than 12 months old, we can arrange a contact lens check for $65. Once your prescription has been confirmed, we can dispense suitable lenses and provide you with a copy of your updated prescription.

How often should I have my eyes tested?

As a general guide, regular eye examinations are recommended even if you haven't noticed a change in your vision or don't wear glasses. For many people, this will be approximately every two years, while some eye conditions, health conditions, medications or risk factors may require more frequent examinations.

Children should also have their vision checked, particularly before starting school, or earlier if there are any concerns about their vision or visual development.